Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-pharr-texas.primarycareaid.com! We, Home Care Services Pharr Texas (referring to us as “the Company” or “we”), are dedicated to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and protection of data from our website visitors, users, and customers. By using our services, you consent to the terms outlined here, in compliance with various international privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform, as they operate independently and are subject to their own privacy notices.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You sign up for an account and use our applications and services.
  2. You visit our website, whether through a web browser or mobile device.
  3. We communicate with you via email, phone calls, text messages (SMS), or any other channel.

Personal Data Collection

We collect various categories of personal information to enhance your experience and provide tailored services:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data needed for processing transactions, such as cardholder name, payment method, and billing address.
  • Financial Information: We may gather data related to your financial status or creditworthiness (only with your consent).
  • Purchase Information: Records of products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information.
  • Location Data: Information about your geographical location when using our GPS-enabled services.
  • Feedback: Comments, reviews, and suggestions you provide to improve our services.
  • Social Media Information: Data from social media platforms when you interact with us through these channels.
  • Product Information: Details about products or services that interest you or that you purchase.

We obtain this data through direct user input, interactions with our systems, and automated tracking technologies. Additionally, we may receive personal data from third parties, always adhering to their privacy policies.

Cookies

We use cookies to enhance your experience on our website:

  • Strictly Necessary: These cookies are essential for basic functionality and navigating our site.
  • Preference: They remember your preferences and settings to provide a personalized experience.
  • Analytics: Used to analyze user behavior, enabling us to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes collected, which may include:

  • Providing and improving our services
  • Compliance with legal obligations
  • Enforcement of our rights
  • Data security and integrity

Once these purposes are achieved, or when data is no longer required, we delete or anonymize it securely.

Security Measures

We prioritize the protection of your personal data through robust security measures:

  • Implementing encryption for secure data transmission and storage.
  • Engaging trusted third-party processors who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to or lodge a complaint about how we process your data.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team through the provided channels.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it regularly.

Contact Information

For any questions, concerns, or requests related to privacy: